How Does it Work - FAQ
-
Since we are a national company with performers in 100 + cities across the US, we are confident that we will be able to fulfill your request. We offer a full refund if we cannot fulfill your request, so you have nothing to lose. Go ahead and reserve with confidence.
Same-day requests will receive a refund minus a 3% processing fee.
-
Our discounted rate is now $199 and includes a fun or romantic performance, a chocolate and balloon. Reserve at this link. www.rockstarsingingtelegrams.com/reservations
-
We deliver a fun performance with guitar and vocals in addition to a chocolate and balloon. We have options to add a single rose or dozen roses and a YouTube video of the performance. For an extra fee, we can also add their favorite beverage or birthday cake.
-
Yes, we love to make your telegram as customized as possible and we do our best to accommodate special requests. If the requested song is difficult, we may request an extra $25 to rehearse the song.
-
We accept all major credit cards and PayPal.
-
Yes, we love making kid’s birthdays special and will accommodate a fun kid’s song.
-
Most performances last about 5 minutes since people usually need to get back to work or class. We will extend our performance time upon request.
-
Yes, we offer a full refund minus a $50 scheduling fee if you give us a 24-hour notice.
Same-day requests that we cannot fulfill will receive a refund minus a 3% processing fee.
If the client cancels within 24 hours there is no refund., but we do offer a credit for future use.
If the performer arrives at your delivery location and is not able to deliver the telegram due to the recipient not being present or another reason beyond our control, there is no refund.
-
No, our performers are chosen for their great musicianship and availability.
-
No, tips can be added when you checkout or feel free to give a cash tip at the time of performance.
-
Our most popular character is our Rockstar or Popstar look by a pro singer/guitar player. We can customize the performance for a romantic Crooner, R&B, Country and many more. We love customizing the telegram for the person we are singing for and often will purchase a costume for Princess, Police Uniforms and other fun characters.
-
We perform singing telegrams almost anytime and anywhere 7 days a week. We will ask for an extra fee for early morning or late evening requests and holidays.
Our office is closed on Sundays so we cannot fulfill same-day requests for Sundays. You are still welcome to use our reservations form for other reservations. www.rockstarsingingtelegrams.com/reservations